Servicing & Calibration - Applied Weighing International

Maintaining and calibrating your equipment is vital

Applied Weighing’s objective is to provide our customers with accurate, reliable and trouble free weighing systems and servicing – giving total peace of mind.

Customer surveys show that by providing excellent service, using specialist experienced engineers, fast efficient response and very competitive pricing we exceed our customers expectations every time.

Our Engineers

Our site and software engineers are probably the most experienced and professional process-weighing engineers in the UK. They are strategically positioned across the country, allowing us to give technical support and rapid response to all of our customers.

Applied Weighing engineers carry the equipment to enable them to service and calibrate all types of weighing systems to national standards, irrespective of the original supplier or manufacturer.

Express replacement service

Our manufacturing and repair capability enables express replacement of load cells and instrumentation in the event of a failure. Our engineers also carry critical spares in their own stock ensuring a quick and efficient breakdown solution.

Total Support

Installation and commissioning
Factory and site acceptance testing
Equipment legal verification
Scheduled equipment calibration
Preventative / Corrective maintenance
System improvement
Total site capability
3 levels of cover to choose from

Service agreement options

We offer three levels of service cover Click on the boxes below for more information

Maintaining and calibrating your equipment is vital to ensure accuracy and confidence in your process. Regular scheduled visits by one of our process weighing experts, is the only way to ensure that your equipment is performing perfectly. Our objective is to provide you with accurate, reliable and trouble free weighing systems; with this as our aim, we have devised 3 levels of cover to choose from:

Downloads

Find out more about our service agreements.

File	Version	Size	Download
Manuals
AW Warranty Schedule	01_20	201 KB	Download

As the UK’s leading load cell and process weighing system manufacturer; we provide market leading weighing solutions and engineering excellence at a very competitive price.

Our site and software engineers are probably the most experienced and professional process weighing engineers in the UK. They are strategically positioned across the country, allowing us to give technical support and rapid response to all our customers.

Applied Weighing engineers carry the equipment to enable them to service and calibrate all types of weighing systems to national standards, irrespective of the original supplier or manufacturer.

Our manufacturing and repair capability enable express replacement of load cells and instrumentation in the event of a failure. Our engineers also carry critical spares in their own stock ensuring a quick and efficient breakdown solution.

Applied Weighing’s objective is to provide our customers with accurate, reliable and trouble-free weighing systems – giving total peace of mind. Customer surveys show that by providing excellent service, using specialist experienced engineers, fast efficient response and very competitive pricing; we exceed our customers’ expectations every time.

Each engineer carries fully traceable calibration equipment which is calibrated annually in accordance with ISO9001. This enables us to offer a service to look after the full spectrum of site weighing equipment:

Bulk storage silo weigh systems
Process weigh vessels (hoppers, mixers, kettles, reactors, etc)
Platform scales
Weighbridges (using trade approved weighbridge test unit)
Temperature probes
Lab balances (for UKAS ISO/IES17025 using our specialist business partner)

Our engineers each carry the following calibration equipment:

Calibration Weights 500kg of 20kg type M1 tolerance
Calibration Weight set from 1g – 20kg F1 tolerance
Flowmeter (ATEX approved) for flow calibration of weigh vessels
mV Generator for vessel simulation and set up
Fluke DVM to 0.001mV for accurate result measurement
FastCal UKAS temperature bath for probe calibration

Being an Applied Weighing Service Customer brings many benefits;

Market leading expertise in weighing and process control systems
Service and calibration to ISO9001 standards
Service & software engineering support throughout the UK and Europe
Management of your calibration due dates
24 Hour spares support from the UK’s leading load cell manufacturer
24 Hour access to technical expertise
Total site capability from lab balances to silo weighing systems
Guaranteed cost savings on load cells and control instrumentation
Customer care survey ensuring we deliver the service you deserve
Calibration certificates posted, and PDF version e-mailed
Total peace of mind – unrivalled technical support and engineering skill

The HydraCal direct force calibration system allows for a weighing vessel or silo to be fully calibrated in the fraction of the time taken using flowmeter or weighbridge calibration methods. This revolutionary, proven technique can be carried out easily on any weigh vessel with suitable jacking points fitted at each load cell location. There are two methods that can be used depending on the suitability and type of the vessel;

Reverse Calibration

Our HydraCal system is used to push a known amount of weight off a full or partially full system. We jack the system in multiple, measured intervals back to zero enabling us to check the overall system accuracy, the system linearity and repeatability. This method can often be carried out without the need to modify your existing system as most systems already have a suitable jacking point at each load cell. This is particularly good on bulk storage silos which are rarely emptied.

Force Calibration

With the correct brackets in place, we can use our HydraCal system to apply a measured force down onto a weighing vessel allowing our engineers to calibrate the system in multiple intervals, often up to the full scale of the weighing system.

Either of the above techniques are quick and simple once the calibration system is positioned. This means that the downtime of the vessel is kept to a minimum ensuring less production schedule problems.

Benefits of Direct Force Calibration:

True traceable calibration over multiple points
Can be carried out with product in the vessel
Cost effective with amazing savings over traditional methods
Simple and quick operation once positioned
Can use existing vessel jacking points
Fully traceable calibration with certificate issued as standard
ATEX approved for use in hazardous areas
Calibration accuracy to within 0.1%

Applied Weighing delivers the total support that you would expect from a leading manufacturer:

Installation and commissioning
Factory and site acceptance testing
Scheduled equipment calibration
Preventative / Corrective maintenance
Equipment legal verification
System improvement

Being an Applied Weighing Service Customer brings many benefits. These include:

Market leading expertise in weighing and process control systems
Service and calibration to ISO9001 standards
Service & software engineering support throughout the UK and Europe
Management of your calibration due dates
24 Hour spares support from the UK’s leading load cell manufacturer
24 Hour access to technical expertise
Total site capability from lab balances to silo weighing systems
Guaranteed cost savings on load cells and control instrumentation
Customer care survey ensuring we deliver the service you deserve
Calibration certificates posted, and PDF version e-mailed
Total peace of mind – unrivalled technical support and engineering skill

We will manage and schedule your calibration due dates
Preventative / Corrective maintenance
Calibration certificates posted, and PDF version e-mailed
Total peace of mind – unrivalled technical support and engineering skill

The minimum level of service cover available is the Premier Cover Plan. This will maintain the weighing equipment warranty, provides full telephone support and will ensure that the system works accurately and reliably in accordance with ISO9001 and other QA Standards where applicable.

Premier Service Agreement

Scheduled Service & Calibration only

Premier Cover Options

Scheduled Service Visits	✓
UKAS Traceable Calibration	✓
Posted Calibration Certifi cat	✓
E-Mailed PDF Calibration Cert	✓
Calibration Sticker	✓
Updated Calibration Spreadsheet	✓
Telephone Support	✓
Travel + Hotel Costs for Scheduled Service/Calibration Visits	✓
Breakdown call outs + labour charge	30% Discount
Travelling costs to breakdown	30% Discount
Guaranteed Breakdown Response	✓
Instrumentation replacement	30% Discount
Load cell replacement	30% Discount

Premier Plus Service Agreement

As Premier, with the addition of breakdown labour cover

Premier Plus Cover Options

Scheduled Service Visits	✓
UKAS Traceable Calibration	✓
Posted Calibration Certifi cate	✓
E-Mailed PDF Calibration Cert	✓
Calibration Sticker	✓
Updated Calibration Spreadsheet	✓
Telephone Support	✓
Travel + Hotel Costs for Scheduled Service/Calibration Visits	✓
Breakdown call outs + labour charge	✓
Travelling costs to breakdown	✓
Guaranteed Breakdown Response	✓
Instrumentation replacement	30% Discount
Load cell replacement	30% Discount

Premier Gold Service Agreement

As Premier Plus, with the addition of spare parts cover

Premier Gold Cover Options

Scheduled Service Visits	✓
UKAS Traceable Calibration	✓
Posted Calibration Certifi cate	✓
E-Mailed PDF Calibration Cert	✓
Calibration Sticker	✓
Updated Calibration Spreadsheet	✓
Telephone Support	✓
Travel + Hotel Costs for Scheduled Service/Calibration Visits	✓
Breakdown call outs + labour charge	✓
Travelling costs to breakdown	✓
Guaranteed Breakdown Response	✓
Instrumentation replacement	✓
Load cell replacement	✓